The Summer of '97: Sun, Spills, and the Penicillin Secret
Back in the summer of 1997, we were young and hunting for a holiday bargain
When friends offered us their apartment on the Costa del Sol,...
We are Digital Leadership Associates experts in Social Media Strategy, Social Selling and Social Media Management
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Back in the summer of 1997, we were young and hunting for a holiday bargain
When friends offered us their apartment on the Costa del Sol,...
Every August, my mum, a Social Worker, ran three different playschemes
The third was always the real adventure: a camp at a farm in Wales...
We’ve all seen the headlines: "AI is coming for your job." But a recent deep-dive report from Goldman Sachs offers a much more nuanced...
In the UK, childhood is defined by those endless summer holidays
In England, the rhythm is predictable: you break up in mid-July and don't...
How does your business, brand, products and services get cited in LLMs?
Forget what you thought you knew about “authoritative sources.”
If...
The sales industry has always been the primary testing ground for new technology
We’ve moved from Rolodexes to CRMs, and from...
When we built our agentic AI teammate, the mission was simple but ambitious: Personalized B2B Customer Engagement at Scale
No gimmicks,...
I’m incredibly humbled to share that #TimTalk has been named one of the "125 Podcasts from Thinkers360 Thought Leaders You Should Listen...
Traditionally, the blueprint for revenue growth was simple: if you wanted to sell more, you hired more
It was a game of “sales muscle”, a...
In July 2019, Julie and I set off for Canada to visit her eldest son, who has since traded his British roots for Canadian citizenship
Later in life, my mother retrained as a social worker, dedicating her career to supporting families and the elderly
One of her most...
In the world of enterprise technology, few things are as messy, or as fascinating, as a merger between two fundamentally different worlds
The 2026 Edelman Trust Barometer just confirmed what we’ve felt coming: trust in traditional media has tanked to 39%
Audiences are...
The traditional sales playbook isn’t just outdated; it’s a digital artifact
Cold calling and email marketing are 40 and 30 years old,...
There is only one question leaders should be asking their teams about AI:
“How can we use AI to do business differently?”
I’m not...
For years, the gold standard for sales routing was the Round Robin
It was designed for fairness, everyone gets the same number of leads,...
I was honored to see that Khalid Karim included not one, but two of my books in his #WorldBookDay "Top 10" list on Instagram recently
The ancient riddle of the lily pond has never felt more relevant than it does in the age of Artificial Intelligence
For those who need a...
Last year, our travels took us on an incredible tour through Chile and the mysterious Easter Island, eventually circling back for a final...
Here's a story my mum recently recited to me
"When I was running a wine group for 12 people, one of the ladies couldn’t get onto my drive...
At the weekend, I found myself walking past Chelsea and Westminster Hospital
To some, it’s a landmark famous for its appearance in the...
We’ve all seen the advice: Make it easier for the buyer to believe
It’s a great sentiment
But in reality, most GTM teams are exhausted
They...
When we run interactive workshops for companies, we ditch the dry PowerPoint slides in favour of real-world action
One of our favorite...
I started my podcast on 22nd July 2016, back then, I didn't know where this journey would take me, but last week, #TimTalk officially...
It’s one thing to write a book; it’s another to see the ideas come to life in a room full of sharp minds.
Huge thanks to Ryan Selfe for...
In the last three years, AI has shifted from a futuristic luxury to a daily utility
Today, if your sales reps aren't using AI, they aren't...
Travel has a funny way of shrinking the world just when you think you’ve reached its furthest corners
For those who don’t know, my partner
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