The other week I was on a webinar, I was invited on to talk about digital, digital disruption, digital transformation and the use of...

In some recent research, a survey of 500+ professionals reveals where procurement and supply chain must focus to establish leadership and...

I often see advice from "sales gurus" which is what I would call "questionable".

The thing is, there is too much vested interest in sales...

Here is some interesting research by 10Fold.

150 marketing executives from B2B technology companies in the US were surveyed

Same Results,...

We had a little break last week, in St Andrews on the East Coast of Scotland. It reminded me of the time, back in February of this...

This article is based on the Google research here

What Is a Buyer's Journey?

Since the beginning of time, or the beginning of sales...

A month or so ago I was lucky enough to visit the Kunsthalle in Hamburg, a gallery which includes famous works by Éduard Manet, Wassily...

In this discussion, Melanie Gaboriault from Hootsuite and Simon Kemp discuss the latest report "Digital 2020 - October snapshot"

Pubs are closing, unemployment is on a steep rise, and for those lucky enough to have one the message everywhere is to continue where...

On Thursday 22nd October I put a flag up on LinkedIn to alert retail CEOs that I had a few ideas that could help them drive revenues, and...

As we look to enter what is normally the most critical sales quarter in the retail sector it certainly looks like this year will be one...

Thanks to Larry Levine and Dave Kurlan for sorting this quote out

In a recent blog Larry, quote from this article, which is from 2014 and...

Tesla, HSBC, BP,  in fact all the CEOs mentioned in this article are of course "different" from you and your business, (as well as...

We meet many CMOs and the number one thing they say to us is that "marketing isn't working anymore".

When I tell this to some CMOs they...

Virtual or remote selling isn't new, I've worked from home for 20 years, but there was always the option to go to a client's office....

It's been a topsy-turvy year for artificial intelligence. Like many technologies it feels as if it has been through the entire hype cycle...

When we talk to businesses, we always do research beforehand and look at their website, their employees and look at the passive and...

A healthy headspace is so critically important for ALL during our day to day lives - Productivity is born from Positivity!I've had the...

The latest social media figures from Simon Kemp, Hootsuite and We are social are out and here are the highlights.

"More than 4 billion people

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Status is online

My dream was always to have a garden large enough to justify a ride-on...

As business leaders we are tasked with making difficult decisions, the Pandemic has thrown up many subject areas which we have to...

The CEO of HSBC, Noel Quinn shared his first post on LinkedIn last week. 

This is what he wrote :

As of today, 19th October 2020, his...

When you take time out to better understand the consumer you tend to create a more internally and externally aligned match, if done right...

"Start with the customer and work your way back from there"

This has always been my mantra throughout my time in multi-channel retailing.

If you're a regular reader of my blogs it probably hasn't gone unnoticed that I keep a watchful eye on commerce and innovation...

For organisations there is now a rush to digital.

I'm not talking about systems change, I'm talking about, looking at the business "as is"...

This article from the Boston Consulting Group (BCG) starts with the quote

"To navigate the coronavirus pandemic, business leaders must...

We meet many CMOs and the number one thing they say to us is that "marketing isn't working anymore".

When I tell this to some CMOs they...

I often get contacted by people to go into the business and give a one hour session on social / digital / remote / virtual selling.

It's a...

Yesterday I was on an group video call and was asked “what is the one thing we can all be doing better at Social Media for our...

We talk a lot about Employee Advocacy in Strategic Social Media….it’s a hugely powerful force.

Its not about taking corporate content and...

Interesting article

Let me bring a quote from the buried at the bottom of the article to the top:-

James Rowland, digital performance...

I was watching CNN this morning and Eghosa Oriaikhi Mabhena, Head of Global Aviation & Global Lubricants at Puma Energy, was being...

Interesting article by Gartner, here are some of the highlights

"Over the next five years, an even greater rise in digital interactions...

If you've been patting yourself on the back because you have an eCommerce website in the knowledge that all that business that used to go...

If, as some suggest the growth in online sales for grocery retailers as result of this pandemic could jump to circa 20%+ what impact is...

As the mighty 'Amazon' are now opening up further to include several well known 'luxury' brands some are saying this is a good move.

I...

So what are the traits that digital leaders, well in fact, all leaders need to exhibit, now we are really, really, really, really, in a...

I’m currently reading “Creativity, INC.” By Ed Catmull who was CEO of Pixar.He talks about the success that Disney had in the 80s and 90s...

This article shows that we need to get get our sales teams remote selling capability and not leave it to chance. 

For organisations there is now a rush to digital.

I'm not talking about systems change, I'm talking about, looking at the business "as is"...

The number one thing that a Board of Directors need to know about right now is how your business is going to be digital.

Talking with

My BIG reveal:

I've been on an 'eye-opening' learning journey over the past three months, and I feel compelled to share: The art of Social...

Yesterday the UK Government confirmed.

"the UK could not return to normal after the pandemic"

"the country that emerged from the crisis...

"But the Sales team tell me they are all over Social......"🤔Management teams across the world being told "we are all already doing...

How Life and Sales Has Changed With Covid

We live in west London and are very lucky to have a garden, even though it's pretty small....

We now know that pre-Covid e-commerce has led to fewer people coming to our physical stores.

So, with what looks like a very worrying...

eCommerce as we know it started its journey at the very end of the last century.

There was no blueprint, and definitely no template. 

Many years ago in a land far, far away, long before Covid and most definitely before Facebook and others I introduced the concept of...

We live in west London and are very lucky to have a garden, even though it's pretty small.  The garden was "landscaped" by the...

We often see articles about how robots are taking over the world.

The latest video of robots doing the rounds on social media is the robot...

Every week we meet with C level Executives and Directors of companies, to talk about the state of play, how things are going and how we...

Interesting research from MIT

"Groundbreaking international research by MIT’s Center for Information Systems Research (CISR) reveals...

What is (or was) your Sales Methodology? Not your process…your methodology?

We all had one, it may have morphed over the years and no...

Great quote from this article

"Thank you Covid-19, we just broke the record for poor performance. According to Hubspot, the...