The Christmas I worked as a bouncer helping the homeless
At Christmas 2017, I volunteered with the homeless charity Crisis
Crisis provides a safe place for people who are homeless to stay over...
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From one-size-fits-all to precision: How an AI teammate is changing social selling
You may (or may not) be aware that the team at DLA Ignite has created an AI teammate designed to work alongside sales professionals using...
Rules, ballet, and a man in a brown coat
The first time I went to Moscow, I was there as a tourist
At the very top of my list was the Bolshoi Ballet
Founded in 1776, it’s one of...
Why my parents were invited to Ravi Shankar's 50th birthday party
I was listening to the radio the other day and a programme came on about Ravi Shankar
An Indian sitarist and composer, and for many in the...
When walking away is the best sale you’ll ever make
When I was working at McKeown Software, we’d fought hard to become the number one ERP and accounting system in the NHS (UK Healthcare...
Build vs buy is dead — AI just killed it
There’s an old saying: what goes around comes around
And in technology, that feels truer now than ever
When I started out in the IT...
Best music books reviewed: My latest 10 reads
Here is a list of the last 10 music related books I've read, I hope you enjoy the reviews and you go on and maybe read some of the books...
The lemon juice lesson: when confidence outruns competence
In 1995, a man called McArthur Wheeler walked into two banks in Pittsburgh and robbed them in broad daylight
No mask. No disguise. Just...
I’m honoured to be recognised as one of the Top 100 B2B Thought Leaders, Analysts & Influencers You Should Work With in 2025 by Thinkers360!
🎉 Thrilled to share some exciting news! 🎉
I’m honoured to be recognised as one of the Top 100 B2B Thought Leaders, Analysts &...
The snow Monkeys of Japan — A winter story
The Japanese macaque (Macaca fuscata), often called the “snow monkey,” is a species of Old World monkey found only in Japan
With their...
The unexpected sales genius in a charity shop
My mum has been volunteering in charity shops on and off since she retired and she’ll proudly tell you she’s the top salesperson (she's...
When our customer champion was in fact a double agent
In every sales methodology I’ve ever been taught, there’s always a glowing definition of the customer champion
They’re positioned as the...
The 0.25% trap: Why your sales team is struggling
It is a generally accepted norm in sales that only 5% of your total addressable market is actually “in-market” to buy at any given time
Is there only one door in sales and marketing?
When Kerry Cunningham joined us on The Digital Download, he dropped a metaphor that has stayed with me ever since
If you're in sales or...
Victoria Falls: Thundering smoke and musical bridges
Victoria Falls, also known locally as “Thundering Smoke” or “Boiling Water,” is a majestic waterfall on the Zambezi River, straddling the...
The end of an era: My mum passes the baton after 17 years of wine, wisdom & community
Monday was my mum’s 88th birthday, and with it came a milestone she’s been quietly preparing for: passing the baton of her beloved wine...
Financial institutions vs. Finfluencers: The new social media reality
The day Oracle Financials gained “telepathic mode”
Many years ago, while pitching Oracle Financials to the British Library, we met an evaluation committee member whose questions reached…...
The growing confidence crisis in B2B growth - and what leaders must do next
In new research from Magnus Consulting’s GTM Confidence Index, taken from a survey of more than 100 senior B2B leaders, only 9% say they...
10 books every modern leader should read
Here are the ten business books that have shaped my thinking most recently, a mix of bold ideas, sharp insights, and a few genuine...
AI isn’t replacing search, it’s redefining how trust is built
There’s a recent article from G2 doing the rounds, and it jumps straight in with a handful of questionable assumptions
The narrative seems...
Why your sales team need a "move 37" in 2026
The new "cheat code" for sellers
I was having a conversation with Kerry Cunningham on Linkedin when he made the comment “connection made via social is a 'cheat code' for...
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