Do you think 'Chatbots' are a good thing? Can't say I'm that much of a fan myself, I can see from the company point of view how  they can...

Regardless of where you start with AI, chatbot for customer service, an Alexa skill .... before you get going you need to choose the most...

It only seemed like 12 months ago that "Gurus" said that Chatbots will never catch on. It would seem they are here to stay and yes, of...

While 2020 is still 2 years away, are we getting close to the 2011 Gartner prediction that "By 2020, customers will manage 85% of their...

PwC’s 21st annual CEO Survey published at the World Economic Forum in Davos shows that 69% of UK CEOs believe emerging technology and...

While it isn't exactly scientific adding together lines in research, so while 40% say AI (the largest sample) will be the technology of...

You have to agree (come on for once) with Mark Hurd that everybody is coming out with a chatbot, I watched a whole bunch of tech vendors...

An interesting article on how chatbots can and will be used by  Human Resource (HR) departments to take away some of the drudgery.  Where...