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Why Cross-Functional Consensus Is Your First Step to Artificial Intelligence

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Tim Hughes
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Tim Hughes
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An interesting article on how chatbots can and will be used by  Human Resource (HR) departments to take away some of the drudgery.  Where can I order Business Cards?  How do I book Holiday? What do I do when I know I'm pregnant?  Currently these are probably provided by an HR help desk or intranet.  Either way a NLP chatbot would probably be the answer.

But buried in the article is a comment about a roadmap, common goals, cross department agreement .... A strategy.  Something ALL departments can agree on and buy into. Great way to start a project .... buy-in, agreement, measurement and governance. 

All new technology based initiatives such as using artificial intelligence in the workplace require the design of a technology roadmap outlining the short-term and long-term goals and how the organization will meet these goals. This means the cross functional team of HR, IT, and Digital Transformation will need to agree on a shared vision for employee experience and define the technology roadmap to bring this vision to reality.
www.forbes.com/...

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artificialintelligence, futureofwork, hcm, hr, chatbots, chatbot, strategy, leadership

Get in touch

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Tim Hughes
Co Founder and CEO

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Tim Hughes
Co Founder and CEO

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