Chatbots could drive $112 billion in retail sales by 2023.
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Artificial Intelligence Project - Starts With the People and the Process
Regardless of where you start with AI, chatbot for customer service, an Alexa skill .... before you get going you need to choose the most...
Governance of a Chatbot Program - How Do You Measure Such a Program?
It only seemed like 12 months ago that "Gurus" said that Chatbots will never catch on.
It would seem they are here to stay and yes, of...
Do You Think We Will Ever Manage our B2B Relationships Without Interacting with a Human?
While 2020 is still 2 years away, are we getting close to the 2011 Gartner prediction that "By 2020, customers will manage 85% of their...
PWC Report: 69% of UK CEOs believe emerging technology will Disrupt their Business over Next 5 Years
PwC’s 21st annual CEO Survey published at the World Economic Forum in Davos shows that 69% of UK CEOs believe emerging technology and...
Three Quarters of Marketers Think #ArtificialIntelligence Will Transform Marketing in 2018
While it isn't exactly scientific adding together lines in research, so while 40% say AI (the largest sample) will be the technology of...
New York, Paris, Munich Everybody's Talking About Chatbots
You have to agree (come on for once) with Mark Hurd that everybody is coming out with a chatbot, I watched a whole bunch of tech vendors...
Why Cross-Functional Consensus Is Your First Step to Artificial Intelligence
An interesting article on how chatbots can and will be used by Human Resource (HR) departments to take away some of the drudgery....
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