5/10/2021 10:33:14 AM Why 'Omni-Channel' in Retail Doesn't Always Equate to Success. By Stephen Sumner If you're the biggest and best in your sector today you won't be for long, the internet has allowed millions of people around the world...
3/23/2021 12:50:58 PM Online Retail Returns: 3 Ways You Can Reduce Them & Educate the Consumer in the Process. By Stephen Sumner As we know Online shopping has risen strongly during the pandemic, but this has also meant a big increase in the number of items being...
3/8/2021 10:30:20 AM Phygital Magic is What's Needed to Immerse Today's Consumers By Stephen Sumner I write this blog as most of the world anticipates their version of release from lockdown. Retail in all its forms and sectors in...
12/2/2020 12:00:00 AM Why B2B Won't Learn From The Collapse Of Retail By Tim Hughes In the UK there is (was) a retail group called Arcadia Group, they are (were) retail stalwarts of shops such as "Topman", "Miss...
11/24/2020 11:46:34 AM How AI is Unlocking Massive Value from Retail Negotiations By Peter Springett Part of my job as a freelance tech copywriter involves reading hundreds of articles about artificial intelligence. And to be honest, a...
11/1/2020 1:15:15 PM Do You Reduce, or Up Your Prices? - I Suggest You Up Your Game? By Stephen Sumner These past few weeks I have been talking to quite a few companies. The amount of openness and vulnerability has been somewhat...
8/30/2020 12:09:41 PM Is This Travel Retail's Time to Get Digital Going? By Stephen Sumner In the western world, brands are still fixated with getting people to the website, moving consumers the through the funnel, along with...
8/16/2020 12:21:11 PM 'Stores' - "Where we're Going We Don't Need Stores" By Stephen Sumner I don't know about you but I've had a mobile phone forever! The last time I went into a 'phone shop' would be about 15 years ago. When I...
8/10/2020 12:00:00 AM Forget the EU Wine Lake - There's an $395bn Apparel Mountain to Climb. By Stephen Sumner If you're involved in the fast fashion business it seems that fast is not really what's happening right now. With every retail business...
8/4/2020 8:31:25 PM As Dixons Carphone Moves On-Line What Future is There for Other Retailers? By Tim Hughes Tech retailer Dixons Carphone announced today it is to cut 800 jobs as it changes the way its stores are managed. This isn't news as many...
7/14/2020 9:28:00 AM Why Retail Needs to Better Understand the 'Social Commerce' Opportunity. By Stephen Sumner 52 percent of millennials say that they always research background information before buying goods or services, compared with 45 percent...
7/12/2020 10:53:38 AM Is 'Fast Fashion' Really As Agile as They Think? By Stephen Sumner Just recently we were exposed to the media headlines about the sweatshops in Leicester that had been using what's being called 'slave...
4/27/2020 11:40:05 AM Why Consumer Behaviour NOT Tech Drives Disruptive Change. By Stephen Sumner The warning signs have been there for sometime in retail la la land. In January 2020, the BRC noted there was a “seismic shift” in the...
4/21/2020 12:00:00 AM Covid19 - How to Go From Sales of £650m a Month to Sales of Nothing ..... in a Month By Tim Hughes Primark was the darling of the High Street, in Kingston in London near where are live, they took over a large retail store and opened...
3/19/2020 9:13:26 AM How Retailers are Using Social Media To Tackle Coronavirus Challenges By Tim Hughes Interesting article how retailers in Australia are using Social Media, Slack in this case to co-operate during the Corona Virus /...
3/1/2020 11:42:36 AM This Is Why Data Isn't Really The New Oil? By Stephen Sumner Data collection is everywhere today. Ever since the internet opened there have been companies keen to collect and exploit 'clickstream'...