Today we see brands that have developed a 'media mindset' are now cutting through the huge swathes of bland corporate content being...
Many people have asked me how Social Media can help their businesses in a practical sense, they wanted to know how it works and what it...
We often see articles about how robots are taking over the world. The latest video of robots doing the rounds on social media is the...
Gartner released the hype cycle for 2020 and there is nothing on there about social media. Where as, you check out this research from...
What's the point of the Internet? Hard to believe, but this was a common question from business leaders in the early 1990s. E-commerce...
One of the biggest problems when talking about advances in AI is that data scientists and engineers are problem solvers. They're not...
A plea to journos everywhere. Go on an artificial intelligence crash course for beginners right away. The general level of ignorance...
The only thing that annoys me more than jargon is the perennial articles that tell me how much other people are annoyed by jargon. I've...
It's hardly surprising that the 'rise of the machines' in the workplace is such a popular topic. The imminent destruction of jobs, with...
Regardless of where you start with AI, chatbot for customer service, an Alexa skill .... before you get going you need to choose the most...
It only seemed like 12 months ago that "Gurus" said that Chatbots will never catch on. It would seem they are here to stay and yes, of...
We use machine learning here at DLA http://www.social-experts.net/ we've been using it now for 6 months. This isn't some future "skynet"...
While 2020 is still 2 years away, are we getting close to the 2011 Gartner prediction that "By 2020, customers will manage 85% of their...
Was talking to a person in Marketing this week and they asked me what was new in Marketing, so I rattled a few things off such as AI, VR...
While it isn't exactly scientific adding together lines in research, so while 40% say AI (the largest sample) will be the technology of...
This article reads like an IT suppliers letter to Santa. Where can they take their tech and sell it in based on the AI wave. It was only...