5/4/2020 12:00:00 AM What Skills Do Marketing Directors Need When There's No Ad Budget Post Covid? By Stephen Sumner Marketers are becoming more and more responsible for the communication aspects of the marketing mix – with social media, PR, CRM and...
1/17/2020 2:46:25 PM Can Social Media be strategic? By Digital Leadership Associates Social Media has changed the world. It has changed the way we communicate with each other. It is stitched into the fabric of society. A...
8/9/2019 1:06:49 PM One customer versus the business? "today once one knows something, they all know". By Stephen Sumner This short video (link below) on the BBC news site caught my attention earlier this week. It talks about how one company FabFitFun a US...
8/9/2019 12:42:49 PM Want to Build Your Brand? Treat Your HR Team Like Grown Ups. By Stephen Sumner This is a 5 minute read, it's aimed at HR professionals and the C-Suite. In every organisation, right now, there are individuals who get...
7/30/2019 10:35:34 AM Can you get your brand message across in 2.4 seconds? By Stephen Sumner Are you an avid 'Ad skipper', or an Ad blocker, or maybe even both? More and more of us are finding ways to block out or skip those...
7/30/2019 9:42:09 AM Advertisers will pay a premium for genuine traffic, but they still can't listen! By Stephen Sumner As ad fraud continues to rise advertisers are constantly scratching around to find ways to ensure that the traffic that get reported is...
7/30/2019 9:09:51 AM Is this really the end of ad tech? By Stephen Sumner As more and more web browsers are having to adapt or die in the increasingly draconian world of data privacy, the impact is being felt...
7/22/2019 11:40:31 AM What's really driving the changing role of the CMO in today's world?. By Stephen Sumner The role of the CMO is forever in a state of flux, to adapt we must be open to the forces that are shaping the digital world we and our...
6/4/2019 11:03:48 AM Follower Hacks are for ego, not engagement! By Stephen Sumner I know its a bit of an 'old chestnut' as we say in the UK but being on social doesn't always translate to being 'social'. Many brands...
5/31/2019 12:00:00 AM How Can M&S Become a Listening Brand?. By Stephen Sumner Many years ago I was 'invited' by a few headhunters following my highly successful tenure with N Brown Group plc to see if I would be...
5/21/2019 5:50:17 AM CEOs are in the Spotlight. To Succeed, they Need to be Real By Tim Hughes I'm sitting in Munich, I've got 3 days with CEOs and Senior Business leaders and we are talking about Digital Transformation. It's...
5/12/2019 3:35:17 PM Are you Listening and Engaging with Clients or Still Just Broadcasting? By Tim Hughes Knock, knock. Who's there? Adore. Adore who? Adore is between us. Open up! When I was a child, "Knock Knock" jokes were one of the...
5/10/2019 9:33:39 AM Help, My 'App' Is Infected! By Stephen Sumner Ad Fraud and Brand safety are intertwined in the same murky bucket as agencies that cannot, or will not provide its clients with an...
5/4/2019 8:52:17 AM Surprise! Most Consumers Look at Reviews Before a Purchase By Stephen Sumner It's pretty well documented that customer reviews can significantly increase click through and conversion rates. The're used quite a lot...
5/4/2019 12:00:00 AM What's The Business Value of 'Social Media Transformation? By Stephen Sumner We're always asked if we can provide some figures to support a 'Social Media' transformation project. The short answer is yes, we have an...
3/26/2019 5:13:31 PM Digital needs to be in the DNA, not a job title By Digital Leadership Associates I often cite Matt Meckes, CTO of Cohaesus, when musing on this subject. I loosely paraphrase his view on life, you will know when an...