A "Growth' mindset is defined as a leader who encourages teams to work across the company, fostering an agile culture of collaboration...
ROX is the new ROI: Prioritising customer experience. Consumers have more power over your company’s success or failure than ever before,...
For many companies the road to transformation is discussed and debated many years and months prior to any action being taken - it starts...
Shoppers hoping to nab festive holiday gifts online this year may need to prepare well in advance for their purchases. Numerous...
Before the advent of today's credit card or their historical equivalents, people had to save up and have the funds available to make a...
Transformation isn't about digital, channels, tech, Apps, websites, or other fixed mindset stuff, it's totally about being consumer...
As a company you have to have a strong sense of who you are appealing to if you are to build a sense of personality (brand) that starts...
For this blog I've picked up on a couple of trending stories. My focus is to stimulate the industry to continue to recognise that you...
If you live in the right part of the country (UK) you can now call on a whole raft of app-based systems that promise to bring you...
I write this blog as most of the world anticipates their version of release from lockdown. Retail in all its forms and sectors in...
Of course the Covid crisis has accelerated the collapse of businesses that already had weak balance sheets, especially those that were...
Since March 2020 when this crisis broke every citizen in every country has been drip fed the message 'stay at home'. By the end of...
If you've been patting yourself on the back because you have an eCommerce website in the knowledge that all that business that used to go...
As this worldwide chaos continues into the rest of what feels like a dystopian 2020 we're now starting to see many different stories...
I don't know about you but I've had a mobile phone forever! The last time I went into a 'phone shop' would be about 15 years ago. When I...
As we all now know movement of citizens in every country is severely monitored and in several places extremely restricted due to regional...