Gartner released the hype cycle for 2020 and there is nothing on there about social media.
In fact Simon says in this report that "Social Media has moved from being a destination, to a place where we live."
Linkedin have just announced there are now 706 million people on Linkedin. Let's look at where we are with the internet.
Growth of the Internet
Simon Kemp research states
4.57 billion people around the world now use the internet, accounting for close to 60 percent of the world’s total population.
The internet and Social media isn't a fad and it's not going away, in fact usage is accelerating, and now a tipping point has been reached.
Fact: Social Media Tipping Point
Simon points out that there are now more people on social media than not on social media.
Back to Simon Kemp's research
Social media users have grown by more than 10 percent over the past year, taking the global total to 3.96 billion by the start of July 2020.
This means that – for the first time – more than half of the world’s population now uses social media, with more people using social media than not.
In fact Simon Kemp stated recently that 4 out of 10 of the global social media users, use social media for work related purposes.
What’s more, the pace of growth appears to have accelerated in recent months, despite the global total having already passed the halfway mark.
Isn't this transformational and be part of the Gartner Hype Curve? Or maybe social media does not exist to them?
So what you may ask yourself?
If you look at the technologies that people are expecting to transform their business with. Artificial Intelligence (AI), Blockchain, Internet of Things (IOT), Virtual Reality (VR), the list goes on and on, and while we seem to have, some, use cases and references. A friend of mine recently did a Blockchain course and she explained to me three examples of blockchain. But all of the examples she had explained we had been able to do those things for years. Fine, so there is a use for blockchain, but that isn't disruptive.
With businesses gaining business benefit, competitive advantage and being able to strip out cost during the pandemic, it does make you wonder why social is being missed out?
More cases studies ???????
Here is some context. He used to work at Jet Airways, they are selling the crockery. Anyway it got picked up by the press. Which is some nice "free advertising" for Vimal and DLA Ignite. I explain more in a bit.
This is not a post of "buy my product, because we are great" which is what every company says and everybody ignores. It's humanised, it's fun. It's not corporate content.
To give you some idea of what I'm talking about, based on our research here is our "Maslow's Pyramid of Content". As you can see, paid media, advertising is at the bottom because everybody ignores it. Then corporate content, or branded content. Again, this is ignored because it's the same as everybody else "by my product because it's great".
Then we move onto employee advocacy. Now Danielle Guzman of Mercer, states in this video interview with her, that they get 3 to 4 times the amount of business using employee advocacy than just the brand. So while Mercer, unlike 99% of businesses has a strong brand, this will generate some inbound. Employee advocacy will generate 3 to 4 times what the brand can do. This is brilliant and a great result, and Danielle is a star for working hard and getting this results. But she knows, she can do better. She also has people creating humanised content. At the top is humanised content, which we are showcasing some examples in this article. Let's get back to Vimal.
"A bit of background: I used to work for Jet Airways back in 2008. They went belly up last year. I saw a random listing for an auction of their crockery and did a post on it. I shared my story about having worked on the design.
I’ve had more than a few messages from aviation folk, ex-Jet staff of course, but also loads of other airlines execs. And then this journalist (and her editor and chief of bureau in Mumbai, India, who checked out my profile and connected). My profile views are up about 145% week on week. I’ve just came off a call where I was introduced as the “person who wrote the LinkedIn algorithm” and am (therefore) being asked to guide the comms folk at design agency Priestman Goode (!!!) on how to promote their events."
This is great, but there are no real leads. I'm sure Vimal (or Vim as we call him) will get some leads and deals off the back of this, but you are reading this to get leads. Let's look at another example.
Here is Another Example
It has 77 likes and 23 comments. That's 100 opportunities to have a conversation.
(Conversations lead to proposals and deals, right?)
From a Marketing perspective the average person on Linkedin has 930 connections. When you like or comment on an article that means that the network of the person who likes or shares can see that post. That means 100,700 people could have seen this content.
Think of that as an email database of 100,700. Pretty nifty.
That is also a "shed load" of people who will look at your profile, if you have a great profile, not a CV, not I'm a quota killing sales people as nobody likes that. But a profile that shows who you are as a person. Then all of those profile views are like "free" cold calls. But warm calls.
After all as cold call is where you ring someone up and tell them about your product and service. A profile view is where somebody, (without interrupting them) checks you out. It's the same thing, but better.
This is where our social selling methodology is different. You will see cold callers saying that social selling doesn't work, it's about posting content and hoping. We all know hope isn't a strategy.
This is very old thinking. What we do is give you a methodology and take all of those likes and comments and have conversations with the people. We all know that conversations, turn into proposals and proposals turn into deals. Another example.
Here's Another Example
Eric Doyle, he's a partner of ours. He posted a piece of content, it currently has 165 likes and 37 comments and has been viewed 18,292 times.
It's created for him 124 leads.
28 outbound connections.
13 new inbound connections.
6 meetings (1 CEO, 1 COO, 2 MDs, 2 FDs)
All from 10 minutes of work.
The Challenge - Can Your Advertising, Email Marketing and Cold Calling get Results Like this?
(I wonder if you can create 6 new business meetings in 10 minutes from advertising, cold calling or email marketing? ... I doubt it, but let me know if you can).
Social Selling Better Results Than Your Paid Media?
One of our clients sales guys as created the same number of "clicks" with a single Linkedin post (for free, it took him 20 minutes) than the whole of his marketing team created last quarter with paid media. OK I lied, it was a few clicks less, but almost the same .... so when we scale that across the sales team of course, the sales team is creating more qualified meetings, for free, than the marketing team on paid media. There are clear winners and losers here in sales and marketing ... it's time to decide which way your business is going to go. It's time to switch your budget from paid media into social.
Social Selling Wil Bus Prospects To Your Sales Team
As one client said to us "I cannot believe this, you are in fact just busing prospects to have meetings with my sales team". Now I know I'm biased and there are millions of people on Linkedin with a quick fix to your pipeline problem. What you have to do as a leader is pick the one that will make your business survive.
Let's Think About This
There are a bunch of social selling gurus in the US who say you cannot teach sales people to create content. Wrong! - Just Look at the money they are leaving on the table!
We tried social and it didn't work. Really? This isn't witchcraft this is real people, getting conversations, proposal and deals. We have research and data to back all of our training up. Literally it's "do this" and "do this" and you will get this result.
Social selling is about posting content and hoping! - Anybody who says this is a dinosaur, they don't know what they are talking about. You can see this from the above. There was a job advert where the person said "social sellers need no apply" what an idiot!
So what are you going to do?
Cold calling was created in 1980, email marketing was created in 1990. Some people using these techniques were not even born.
You run a forward thinking progressive company and you are proud of making your number, year after year. Are you really going to sink your budget into 30 year old technology? I bet you don't still have a fax and video recorded in conference rooms. So why are you sales people still using 30 year old sales techniques?
Yes they work, but this works a whole lot better!
How are you going to pull back this year, how are you going to make your number in 2021?
If you want more information about how we turned social selling from being an art into a science contact me here.
ast week, Gartner released a unique hype cycle; for emerging technologies. It includes technologies that can completely change the direction of human civilization. “This Hype Cycle highlights technologies that will significantly affect business, society and people over the next five to 10 years,” said Brian Burke, Research VP, Gartner.