I spotted this article posted by one of our partners in the US, Thomas Ross. He went onto to summarize this article in terms of the...

As social media eats the world, we are seeing a number of departments transforming. Transformation With Social Started With Sales 5 years...

When did it happen? It seemed to creep up on us. Look at this data https://datareportal.com/reports/digital-2020-global-digital-overview ...