10/4/2020 2:43:46 PM Why Robots Won't Be in Sales and Marketing By Tim Hughes We often see articles about how robots are taking over the world. The latest video of robots doing the rounds on social media is the...
9/6/2020 10:30:33 AM Is The Gartner Hype Cycle .... Just Hype By Tim Hughes Gartner released the hype cycle for 2020 and there is nothing on there about social media. Where as, you check out this research from...
3/16/2018 8:51:20 PM Artificial Intelligence Project - Starts With the People and the Process By Tim Hughes Regardless of where you start with AI, chatbot for customer service, an Alexa skill .... before you get going you need to choose the most...
3/7/2018 10:54:33 PM Governance of a Chatbot Program - How Do You Measure Such a Program? By Tim Hughes It only seemed like 12 months ago that "Gurus" said that Chatbots will never catch on. It would seem they are here to stay and yes, of...
2/26/2018 3:10:40 PM I'm Machine Learning Are You? By Tim Hughes We use machine learning here at DLA http://www.social-experts.net/ we've been using it now for 6 months. This isn't some future "skynet"...
1/24/2018 8:42:48 AM Marketing Leader? Why You Need a Change in Culture! By Tim Hughes Was talking to a person in Marketing this week and they asked me what was new in Marketing, so I rattled a few things off such as AI, VR...