Last night my partner and I went for a walk in west London where we live. It gets dark at this time of the year, 16:00 in the afternoon. ...
eCommerce as we know it started its journey at the very end of the last century. There was no blueprint, and definitely no template. ...
As social media eats the world, we are seeing a number of departments transforming. Transformation With Social Started With Sales 5 years...
Wow hasn't the world changed. Covid19 has forced us to look at new ways of working. In Healthcare we were told that there is no way a...
Lenin said "There are decades where nothing happens; and there are weeks where decades happen" We are in uncharted waters, Covid19 has...
Lenin said "There are decades where nothing happens; and there are weeks where decades happen" We are in uncharted waters, Covid19 has...
We live in a social world, your employees, prospects, future employees and future customers have never been closer. The same, with regard...
In business today we have to be armed with the latest and greatest understanding. It's clear that using 1990 techniques in the 2020s just...
We have all seen it, away days, where actions are taken and nothing happens. Or there is a flurry of emails and then it all dies off. I...
At my last company, one day you couldn't talk to anybody outside the company unless you were registered as HQ and had been on a two day...
It's not rocket science to think that happy employees makes happy customers. If you look at the recent demise of Thomas Cook, there are...
It used to be said that 'we (The British) are a nation of shopkeepers' but based on recent times you would be hard pressed to believe...
I was at a Digital Transformation conference last week. Of those that attended I'm not sure anybody went back to the office hoping to...
I was at a "Disruption" conference yesterday, speaker after speaker showed examples of this amazing digital future. Blockchain, IOT,...
I know that people often see "employee experience" as about bean bags and table football etc. Actually employee experience is about a...
Organisations get this the wrong way round. There is all too much talk about tools. The problem with tools, apart from the fact that "a...