4/30/2018 12:00:00 AM Why the PR industry is ripe for disruption By Tim Hughes We bump into a number of companies that say to us "we employed a PR agency and nothing happened". The article below below talks about...
4/13/2018 5:28:30 PM Report: Business rate themselves two times higher than consumers on CX experience By Tim Hughes I'm not sure really surprises us, many of think we are better than we really are. We often find that companies work in silos of...