6/1/2021 9:33:46 AM The Powerful Influence That is Gen Z & Why You Need to Understand More Than Just Where They Hang Out. By Stephen Sumner I have been doing some deep dive 'go to market' research for a client of mine around those pesky 'yoots' known as the 'Gen Z people'....
6/1/2021 8:55:59 AM Retail Can Learn More From How Consumers 'Experience' Your Brand Than it Can From Just Transactions? By Stephen Sumner Prior to 2020, the experience economy appeared to be booming. In the US, sales of spectator events, amusement parks, restaurants and...
6/1/2021 12:00:00 AM We Are All Customers of Someone Else's Business or Open to Become One - So Do This. By Stephen Sumner Recent studies have documented a situation in which a little more than 10 percent of consumers who make purchases on the Internet trust...
5/25/2021 10:08:41 AM Live Shopping on Facebook Combines the Fun of Live Video with the Convenience of Online Shopping. By Stephen Sumner The speed at which Chinese innovation is becoming ingrained in user behaviour in China provides us in the west with a window of...
5/25/2021 9:45:04 AM Why Do Customers Buy from Someone Else? By Stephen Sumner As a company you have to have a strong sense of who you are appealing to if you are to build a sense of personality (brand) that starts...
5/17/2021 1:01:54 PM Retailers Whose Content is Informational and in the Form of Stories Are Really Succeeding. By Stephen Sumner If you work in marketing you convince yourself that everyone is looking at your brand and company, yet the reality couldn't be further...
5/17/2021 11:39:13 AM Why Retail Can't Afford To Stay Front of Mind Now and Then. By Stephen Sumner As we look to try and kick start what was an extremely difficult sector pre Covid I genuinely believe that retail has now got the chance...
5/10/2021 10:33:14 AM Why 'Omni-Channel' in Retail Doesn't Always Equate to Success. By Stephen Sumner If you're the biggest and best in your sector today you won't be for long, the internet has allowed millions of people around the world...
5/10/2021 10:08:36 AM The Ad Tech Sausage Machine is Broken - What Does Marketing Do Now? By Stephen Sumner Today's digitally savvy and not so loyal consumer are firmly in the driving seat, it's they who get to choose when, where, and how they...
5/10/2021 9:48:12 AM If Ad Tech Is the Disease Can Storytelling Be the Cure? By Stephen Sumner The promise of owning content to deliver ads fueled by mobile subscriber data was a powerful lure driving Verizon to acquire two of the...
5/3/2021 11:30:55 AM Can Marketing Still Lay Golden 'Growth' Eggs in a Post Pandemic World? By Stephen Sumner Prior to this pandemic marketing communications should have been about 8% of the marketing function’s duties. However, it increasingly...
5/3/2021 11:05:38 AM How Brands Are Creating Commercial Relevance With eGamers & Social Media? By Stephen Sumner For this blog I've picked up on a couple of trending stories. My focus is to stimulate the industry to continue to recognise that you...
5/3/2021 10:31:48 AM When a 'Good Enough' eCommerce Experience Is NO LONGER Good Enough. By Stephen Sumner Today's digitally savvy and not so loyal consumer are firmly in the driving seat, it's they who get to choose when, where, and how they...
4/26/2021 10:59:10 AM The Power of In-Depth Relationship Brand Planning & Social Networks. By Stephen Sumner I was talking to a few people in retail the other day about how eCommerce has forever changed the retail landscape and the way people...
4/26/2021 10:33:00 AM 84 percent of Organisations Acquire Startups to Bolster Innovation - What About Supermarkets?. By Stephen Sumner If you live in the right part of the country (UK) you can now call on a whole raft of app-based systems that promise to bring you...
4/26/2021 12:00:00 AM Why Retailers are Getting Killed by Their Own Customers & The CMO. By Stephen Sumner On average, CMOs are the shortest-tenured members of the C-suite. Their boards demand greatness from them—expecting top marketers to be...