5/25/2021 9:45:04 AM Why Do Customers Buy from Someone Else? By Stephen Sumner As a company you have to have a strong sense of who you are appealing to if you are to build a sense of personality (brand) that starts...
2/19/2021 12:56:10 PM Customer Experience Has Become Homogenised, Just Like Retail - Here's Why? By Stephen Sumner Let me give you something to think about. If you had seen the following statement prior to this pandemic what would you, your leadership...