1/15/2020 10:45:25 AM What can M&S, John Lewis, Debenhams and others learn from employee ideas that generate revenues?. By Stephen Sumner In June 2019 I received a number of 'confidential' messages via social media from a number of extremely concerned employees from that...
5/31/2019 12:00:00 AM How Can M&S Become a Listening Brand?. By Stephen Sumner Many years ago I was 'invited' by a few headhunters following my highly successful tenure with N Brown Group plc to see if I would be...