Traditional retailers that failed to recognise the potential impact of eCommerce have been seeing casualties for well over a decade. This...
With the continuing rise in 'shoppable' social platforms like Instagram and TikTok we're now starting to see how 'Social Commerce' is...
I get that by now all product plans are sorted, and it's most likely sales, marketing, and staff training activity is in full swing as...
Without Zuck we wouldn't really have had the huge take up on social media, without LinkedIn morphing into a business network site, it...
Have you seen or even put together a Facebook or Instagram 'story' yet? This is the function that allows you to knit a number of...
Today's digitally savvy and not so loyal consumer are firmly in the driving seat, it's they who get to choose when, where, and how they...
As we know Online shopping has risen strongly during the pandemic, but this has also meant a big increase in the number of items being...
A recent report shows that approximately 86% of consumers view product reviews as an essential aspect when researching and selecting...
I write this blog as most of the world anticipates their version of release from lockdown. Retail in all its forms and sectors in...
I've been involved in eCommerce since the very early days, and during that time I've seen a lot of brands come and go, along with a whole...
Of course the Covid crisis has accelerated the collapse of businesses that already had weak balance sheets, especially those that were...
Without a doubt retail has been in turmoil for sometime, everywhere we look from the traditional High Street, to those household name...
When you take time out to better understand the consumer you tend to create a more internally and externally aligned match, if done right...
"Start with the customer and work your way back from there" This has always been my mantra throughout my time in multi-channel retailing....
As the mighty 'Amazon' are now opening up further to include several well known 'luxury' brands some are saying this is a good move. I...
We now know that pre-Covid e-commerce has led to fewer people coming to our physical stores. So, with what looks like a very worrying...