5/25/2021 9:45:04 AM Why Do Customers Buy from Someone Else? By Stephen Sumner As a company you have to have a strong sense of who you are appealing to if you are to build a sense of personality (brand) that starts...
5/3/2021 11:05:38 AM How Brands Are Creating Commercial Relevance With eGamers & Social Media? By Stephen Sumner For this blog I've picked up on a couple of trending stories. My focus is to stimulate the industry to continue to recognise that you...
4/26/2021 10:59:10 AM The Power of In-Depth Relationship Brand Planning & Social Networks. By Stephen Sumner I was talking to a few people in retail the other day about how eCommerce has forever changed the retail landscape and the way people...
4/20/2021 10:13:22 AM How The Best Companies Convince Consumers to Believe in Their Company Over Any Competitor. By Stephen Sumner The retail industry is most impacted by dynamic changes in consumer demand as today’s consumers want immediate, easy, 24/7 shopping...
4/20/2021 12:00:00 AM Why The Role of The CMO & Marketing is NOT What You Think?. By Stephen Sumner Prior to this crisis the role of the CMO was already seen as a relatively short term tenure, mainly because it was/is profoundly...
4/12/2021 11:13:51 AM Forget NPS & Mystery Shopping - In Retail "Social Sentiment" Is Driving Transformation. By Stephen Sumner "A recent McKinsey study indicates that CPG companies with innovative sales and marketing teams grow 4.1% faster than those who lack...
4/6/2021 9:25:50 AM What Can We Learn From 'Tinder' About Branding? By Stephen Sumner Let's imagine you're sat in a bar, but this isn't just any bar, this bar is where you go to 'listen' to what people are saying about...
3/18/2021 10:55:20 AM The People We Remember Most Are the Best Storytellers - Here's Why. By Stephen Sumner We have an inbuilt ability to be able to recall stories more than we do with the modern day disease called 'intrusive push advertising'....
3/18/2021 10:29:31 AM Buying Tiger Woods Golf Clubs Won't Transform my Game - So Why Do You Think It will Change M&S? By Stephen Sumner One of the reasons the physical 'Shopping Mall' was seen as a great place to be alongside the retail High Street is because it leveraged...
3/8/2021 10:50:39 AM Research: The Rise of 'Social Search' & How You are Being Left Behind. By Stephen Sumner Most companies that adopt technology tend to look at from an internal cost saving perspective rather than a consumer centric mindset. The...
3/8/2021 10:30:20 AM Phygital Magic is What's Needed to Immerse Today's Consumers By Stephen Sumner I write this blog as most of the world anticipates their version of release from lockdown. Retail in all its forms and sectors in...
3/1/2021 12:00:00 AM Why Talking About 'Adult Content' Has More To Do With Branding Than You Think. By Stephen Sumner In times of desperation retail brands dial up the 'Sale', or 'Offer' messaging. Whilst these are potential buying signals for consumers...
1/14/2021 12:34:28 PM REALIZATION already? Stage 1 By Digital Leadership Associates "A realization is the act of becoming completely aware of something" "A realization is a gradual or sudden understanding or...
1/14/2021 9:39:35 AM Why Your Outbound Marketing Isn't Fit For Today's Growth Challenges. By Stephen Sumner Pre Covid-19 retail companies in different sectors who 'said' they were keen to change. we saw lots of As we now know many of them...
1/14/2021 12:00:00 AM The Most Effective 'Influencers' Explore Their Passion - So, Why Don't You? By Stephen Sumner I'm not a great believer of the corporate 'vision and values' nonsense. Mainly because this tends to be an outdated boardroom...
11/26/2020 12:00:00 AM Mother Should Have Cared More! - If She Had ELC Could have Revived Both Brands. By Stephen Sumner With the continued fall out in the retail sector and ongoing concerns around the impact of a 'no deal' Brexit, each day we see the...