This browser is not actively supported anymore. For the best passle experience, we strongly recommend you upgrade your browser.
| less than a minute read

A £4.500 Accident & The Power of Social

The news to hit the headlines recently was mainly given life on 'Twitter'.

"Lucky diners were accidentally served a £4,500 bottle of red wine at a restaurant.

Hawksmoor Manchester said on Twitter it hoped the customers had enjoyed their evening after being given the pricey 2001 bottle of Chateau le Pin Pomerol.

The diners ordered a £260 Bordeaux but received the bottle "of the same vintage" which was 17 times the price.

A "mortified" staff member who made the error has been urged to keep their "chin up" as "one-off mistakes happen".

It was only afterwards that the restaurant's manager realised the mistake, a spokesman said.

Not all bad news is, well, bad news I guess.

All credit to the team at 'Hawksmoor' the upmarket restaurant in Manchester for this awesome response;

Hawksmoor founder Will Beckett said a manager from another branch had been helping out and offered to find the wine for a waitress, but picked up the wrong bottle.

Tags

social media, social selling, reputation management, reputation, brand strategy, branding