6/1/2021 9:33:46 AM The Powerful Influence That is Gen Z & Why You Need to Understand More Than Just Where They Hang Out. By Stephen Sumner I have been doing some deep dive 'go to market' research for a client of mine around those pesky 'yoots' known as the 'Gen Z people'....
6/1/2021 8:55:59 AM Retail Can Learn More From How Consumers 'Experience' Your Brand Than it Can From Just Transactions? By Stephen Sumner Prior to 2020, the experience economy appeared to be booming. In the US, sales of spectator events, amusement parks, restaurants and...
5/19/2021 7:28:54 AM Can I use Social Selling & Influence to expand my business into new territories..? By Digital Leadership Associates We’ve been working a lot with clients recently applying a digital first approach to territory growth and global expansion. Creating...
5/10/2021 10:08:36 AM The Ad Tech Sausage Machine is Broken - What Does Marketing Do Now? By Stephen Sumner Today's digitally savvy and not so loyal consumer are firmly in the driving seat, it's they who get to choose when, where, and how they...
5/3/2021 11:30:55 AM Can Marketing Still Lay Golden 'Growth' Eggs in a Post Pandemic World? By Stephen Sumner Prior to this pandemic marketing communications should have been about 8% of the marketing function’s duties. However, it increasingly...
4/28/2021 7:38:00 AM Does everything just go back to how it was now that we are opening up? How to avoid 'analogue paralysis...' By Digital Leadership Associates I woke up today feeling that there was definite change in the air. Restrictions lifting, people posting good news ‘restart’ stories and...
3/29/2021 12:22:19 PM Digital Alone Won't Transform Anything - You Need the Right Culture. By Stephen Sumner Stating the blindingly obvious the retail industry has been most impacted by enforced behavioural changes in consumer demand as a result...
3/23/2021 12:46:40 PM We're All Customers of Someone Else's Business So Why Are You Still Using Jargon Like 'Pipeline & Funnel'? By Stephen Sumner A recent report shows that approximately 86% of consumers view product reviews as an essential aspect when researching and selecting...
3/9/2021 1:18:23 PM How do we help the SDRs create pipeline and hit their numbers? By Digital Leadership Associates I had a light-hearted but interesting debate with a friend last week, the topic was ‘what’s most important for businesses right now’? My...
3/1/2021 12:00:00 AM Why Talking About 'Adult Content' Has More To Do With Branding Than You Think. By Stephen Sumner In times of desperation retail brands dial up the 'Sale', or 'Offer' messaging. Whilst these are potential buying signals for consumers...
2/19/2021 1:14:15 PM Social Media is Now an Investment in Sales, And Rent is Merely The Cost of Customer Acquisition. By Stephen Sumner Surviving Retail brands are now passing key elements of the fiscal pain of this crisis further down the supply chain by offloading...
2/16/2021 8:04:27 AM "Invention is the root of our success. We’ve done crazy things together, and then made them normal" - Jeff Bezos 2021. By Stephen Sumner Without a doubt 2020/21 has made us all open to change, particularly in the way we have to go about our daily lives. It will go down in...
2/15/2021 4:29:13 PM Changing your Sales Motions to suit modern Buying Motions... By Digital Leadership Associates “…I know this is a hard leadership decision, because we are trying to help you evolve from the leaders of sellers to the leader of...
2/3/2021 6:38:38 PM Achieving 'digital dominance' in your chosen sectors through Social Media... By Digital Leadership Associates What was before is now different, and this different might be how things are for the foreseeable future. We are deep in this environment...
1/25/2021 12:18:18 PM Burying Your Head in the Digital Sand Won't Turn Back the Nostalgic Retail Clock - Here's How to Move it Forwards. By Stephen Sumner It took over 100 years for 'mail order' to reach 10% of retail sales - but when eCommerce arrived it took just 10 years. Some on the...
1/25/2021 10:55:22 AM For The Most Part, e-Commerce Hasn’t Changed in the Past Decade or So - Is Now the Time to Do it?. By Stephen Sumner In the second decade of the last century 1910 - 1920 the western world not only experienced the 'war to end all wars' or as is often...