6/1/2021 9:33:46 AM The Powerful Influence That is Gen Z & Why You Need to Understand More Than Just Where They Hang Out. By Stephen Sumner I have been doing some deep dive 'go to market' research for a client of mine around those pesky 'yoots' known as the 'Gen Z people'....
6/1/2021 8:55:59 AM Retail Can Learn More From How Consumers 'Experience' Your Brand Than it Can From Just Transactions? By Stephen Sumner Prior to 2020, the experience economy appeared to be booming. In the US, sales of spectator events, amusement parks, restaurants and...
5/25/2021 10:47:17 AM The Recruitment Industry is Dying & Social Media Is The Coffin That's Carrying Them Off. By Stephen Sumner The internet has allowed millions of people around the world to take what today might be a small bite out of your very large cake, and if...
5/19/2021 7:28:54 AM Can I use Social Selling & Influence to expand my business into new territories..? By Digital Leadership Associates We’ve been working a lot with clients recently applying a digital first approach to territory growth and global expansion. Creating...
5/17/2021 11:39:13 AM Why Retail Can't Afford To Stay Front of Mind Now and Then. By Stephen Sumner As we look to try and kick start what was an extremely difficult sector pre Covid I genuinely believe that retail has now got the chance...
5/10/2021 10:08:36 AM The Ad Tech Sausage Machine is Broken - What Does Marketing Do Now? By Stephen Sumner Today's digitally savvy and not so loyal consumer are firmly in the driving seat, it's they who get to choose when, where, and how they...
5/3/2021 11:30:55 AM Can Marketing Still Lay Golden 'Growth' Eggs in a Post Pandemic World? By Stephen Sumner Prior to this pandemic marketing communications should have been about 8% of the marketing function’s duties. However, it increasingly...
4/26/2021 12:00:00 AM Why Retailers are Getting Killed by Their Own Customers & The CMO. By Stephen Sumner On average, CMOs are the shortest-tenured members of the C-suite. Their boards demand greatness from them—expecting top marketers to be...
4/20/2021 10:13:22 AM How The Best Companies Convince Consumers to Believe in Their Company Over Any Competitor. By Stephen Sumner The retail industry is most impacted by dynamic changes in consumer demand as today’s consumers want immediate, easy, 24/7 shopping...
4/12/2021 11:12:26 AM Are You Still Marketing Like It's 2019? By Stephen Sumner My journey into marketing started in retail operations, and then into general management. I like to think I moved up the corporate...
3/29/2021 12:22:19 PM Digital Alone Won't Transform Anything - You Need the Right Culture. By Stephen Sumner Stating the blindingly obvious the retail industry has been most impacted by enforced behavioural changes in consumer demand as a result...
3/23/2021 12:46:40 PM We're All Customers of Someone Else's Business So Why Are You Still Using Jargon Like 'Pipeline & Funnel'? By Stephen Sumner A recent report shows that approximately 86% of consumers view product reviews as an essential aspect when researching and selecting...
3/18/2021 9:36:09 AM What Can a Cup of Coffee Teach us About Transformation & the Social Opportunity? By Stephen Sumner Before the pandemic struck we Brits would spend around £5bn a year in High Street coffee shop chains, but for obvious reasons their sales...
3/9/2021 1:18:23 PM How do we help the SDRs create pipeline and hit their numbers? By Digital Leadership Associates I had a light-hearted but interesting debate with a friend last week, the topic was ‘what’s most important for businesses right now’? My...
3/8/2021 10:50:39 AM Research: The Rise of 'Social Search' & How You are Being Left Behind. By Stephen Sumner Most companies that adopt technology tend to look at from an internal cost saving perspective rather than a consumer centric mindset. The...
3/1/2021 12:00:00 AM Why Talking About 'Adult Content' Has More To Do With Branding Than You Think. By Stephen Sumner In times of desperation retail brands dial up the 'Sale', or 'Offer' messaging. Whilst these are potential buying signals for consumers...