Stating the blindingly obvious the retail industry has been most impacted by enforced behavioural changes in consumer demand as a result...
Retailers should expect a strong return to physical stores once governments have vaccinated tens of millions of consumers. Accordingly,...
Before the pandemic struck we Brits would spend around £5bn a year in High Street coffee shop chains, but for obvious reasons their sales...
I had a light-hearted but interesting debate with a friend last week, the topic was ‘what’s most important for businesses right now’? My...
Without a doubt 2020/21 has made us all open to change, particularly in the way we have to go about our daily lives. It will go down in...
Fickle lot those socially savvy consumers eh! Let's be honest with ourselves, retail adopted the homogenisation and the blandness of...
What was before is now different, and this different might be how things are for the foreseeable future. We are deep in this environment...
In some recent research, a survey of 500+ professionals reveals where procurement must focus to establish leadership and earn executive...
Some interesting research from Mulesoft, where they interviewed 1,739 line-of-business managers across the world, "only 37% believe they...
It took over 100 years for 'mail order' to reach 10% of retail sales - but when eCommerce arrived it took just 10 years. Some on the...
To get people out of the 'stay at home' anxiety' mindset means that today this should be a unique experience for the consumer, something...
In times gone by the so called 'luxury' sector was only accessible by the few. Of course the so called 'few' had deep pockets, and for...
Brick-and-mortar stores are no longer simply a channel for the distribution of products. - They no longer act as the final point in the...
There doesn't seem to be a day going by without some bad news story about digital transformation. If you drill down on the reasons often...
My partner and I are members of the art gallery, The Royal Academy in London. I find it strange when I talk to people visiting London...
We all know that world has changed, or do we? Talking with a CEO today, he described sales as "a bunch of people, who run around taking...