A long read, but a good one. The credibility of social and the web at large is frequently compromised by hateful rhetoric.
No one reading this Passle will be thrown off Twitter or other channels, I'm sure. But there are still lessons to learned about how we should conduct our online conversations.
This article is a great place to start.
Not for the first time, I started to worry that social media technology is hurting our popular discourse and our national politics. But for the first time, I could connect my worry to an identifiable and plausible phenomenon with well-known causes.