I know VR and AR is pretty advanced for all of us and to be honest I've not signed up for AR or VR. BUT, and it's a big but, AR is only just around the corner. So if you are thinking about your 2018 Marketing budget, a AR pilot, has to be in your kit bag.
“Gone will be the days of two-hour long phone calls or live chats. Companies will be able to adapt an immersive customer support experience.”