It's good to cut through the hype and read some real case studies of companies undergoing digital transformation.Too many people confuse the term and de-value it to mean on-boarding and execution of digital skills.
As this article illustrates, change management is strategic and impacts all business departments. The article looks at how Capgemini is transforming finance & procurement for Cathay Pacific Airways.The project focuses on procurement and financial transactions, but also addresses the airline’s other imperatives which include: planning and budgeting, financial consolidation, profitability analysis, and business intelligence and reporting.
With a fleet size of over 140, and a flight network spanning 190 countries, Cathay Pacific Airways is one of Asia’s larger airline companies. Facing stiff competition, the Hong Kong based company is continuously seeking ways to optimise operations, while growing client service avenues. Against the backdrop, Cathay Pacific Airways last year launched a large strategic programme with the aim of improving its finance and procurement operations.