If you are rolling out Agentic AI today, you know that Forward-Deployed Engineers (FDEs) are the secret sauce
They are the "AI Black Belts" sitting at the intersection of customer data, model behavior, and business outcomes
But there is a massive missed opportunity: Most FDEs are invisible
In the world of enterprise AI, perception is reality
If your FDEs are only active inside a customer’s codebase and not on social media, you’re losing the battle of influence
The "Human Middleware" needs a Voice
FDEs aren’t just coders; they are change agents
They are currently "turbocharging" deployments at companies like Palantir Technologies, ServiceNow, and Salesforce to prove value in 90 days or less
To maximize their impact, your FDEs need to be active on social media for three reasons:
Educating the Market: AI projects often stall because of a knowledge gap
FDEs should be sharing insightful, educational content that speeds up knowledge transfer across the industry
Buyer-Centric Profiles: They need to look like the experts they are
When a customer looks them up, they should see a professional who understands outcomes, not just APIs
Building Trust in "Immature" Tech: Let’s be honest, Agentic AI is still maturing
FDEs act as the bridge. By being vocal and visible, they provide the "social proof" that the tech actually works
The 2026 Reality
We are seeing a shift where software vendors are morphing into service-led powerhouses
If your FDEs aren't connected to the right stakeholders and sharing their "co-innovation" journey, they are just glorified integrators
Stop letting your best assets stay hidden in the shadows of the back-end
Want to learn how to get your FDEs deployed on social and influencing buyers fast?
I dive deep into these strategies in my third book: “Social Selling - Techniques to Influence Buyers and Changemakers.” It’s time to turn your engineers into your most influential advocates
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