In a recent video conversation with Kerry Cunningham and Matt Heinz, Kerry asked a deceptively simple question, why is it that
“People learn something once, and then they are stuck with that learning for the rest of their life or career.”
What really landed for me was Kerry’s next point
These people aren’t sitting in the lower ranks or stuck in middle management
Quite the opposite
They’re often at the very top of the organisation
Kerry went on to say that many of them learned their version of sales or marketing a long time ago
It worked
It got them promoted
It helped them succeed
And because it once worked, it became truth
Matt then added an important layer
Those approaches probably did work at the time
But senior leaders are no longer in the weeds
They’re removed from the day-to-day reality, so it’s easy to assume that what worked back then must still work now
Which leads to the familiar refrain Matt summed up perfectly, senior management then say:
“Why can’t people do it the way I did it?”
The problem, of course, is that the world has moved on
I wrote an article about bias yesterday, and this feels like a perfect example
Outdated beliefs, frozen in time by past success, quietly become organisational bias
And when those biases sit at the top of the house, they don’t just slow progress, they actively hold businesses back
Conclusion
Past success is a poor strategy for future growth if it’s never questioned
The real leadership challenge isn’t defending what once worked, but having the humility to relearn, unlearn, and adapt
In fast-moving markets, clinging to old truths doesn’t preserve excellence, it limits it
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