A Successful Customer Experience Strategy Means Keeping it Consistent
Many of you may know that I do a lot on social .. it stands to reason, we help companies transform with social, in sales, human...
We are Digital Leadership Associates experts in Social Media Strategy, Social Selling and Social Media Management
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Many of you may know that I do a lot on social .. it stands to reason, we help companies transform with social, in sales, human...
Net Promoter Score has been a main stay of the world of customer experience, but in a social world is it relevant?
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