Do You Think We Will Ever Manage our B2B Relationships Without Interacting with a Human?
While 2020 is still 2 years away, are we getting close to the 2011 Gartner prediction that "By 2020, customers will manage 85% of their...
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If a picture is worth a thousand words, what is your voice worth?
I am typing this, but having read this, soon I will be dictating all my blogs and thoughts to either my phone, laptop or smart home hub....
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