How Do You Maintain Customer Experience on a Shrinking Budget?
There has been a massive increase in social media usage over the latest lockdown periods across the world.
The latest Simon Kempfigures...
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Why Frontline Workers Must Be Part Of Your Digital Transformation
Whenever you and I deal with a business, we deal with frontline workers, B2C or B2B it is always front line people.
I remember being in...
We Analyzed 12 Million Outreach Emails - And The Vast Majority of Outreach Messages Were Ignored
Can you believe it? Well we can. Here is a pro-email marketing article, where they analyzed 12 million outreach emails....
Is it Time to Rethink Your Metrics? - A Real Digital Benchmark?
I was listening to a presentation from Brian Solis yesterday and he talked about some research that he had undertaken. Now, let's...
We’re not competing against competitors; we’re competing against our past
While this article talks about the legacy IT that is restraining us, you would expect that from a product / software supplier, what we...
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