Role of Culture in Digital Transformation
I've just written an article about the use of social media software internally. When I mean social media software I'm talking about...
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Are You Developing Skills That Won’t Be Automated?
My Business Partner, Adam Gray https://www.linkedin.com/in/adamgray/ was talking about his daughter. Like so many fathers he is...
Customer Experience meets your Excellence: How to Edge out the Competition
It's not rocket science to think that happy employees makes happy customers.
If you look at the recent demise of Thomas Cook, there are...
Why Social evidence for retailers equates to real time reputation.
In the not too distant past if a rumour started about a retail company it probably took an industry magazine or a national newspaper to...
The Skills Of The Future Are Now Clear: And Despite What You Think, They’re Not Technical
You must have seen the articles. Now is the time to learn to code. Then the week after, you shouldn't learn to code.
So while...
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