Master the New Logic of Competition
As buyers we won't put up with any digital intrusions anymore.
Advertising, cold calling, emails, we ignore it or deploy technology...
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Can Retailers command brand loyalty?
The hottest segment in retail is direct-to-consumer (D2C) brands. It’s also very competitive and quickly evolving, from online-only to...
Customer Experience meets your Excellence: How to Edge out the Competition
It's not rocket science to think that happy employees makes happy customers.
If you look at the recent demise of Thomas Cook, there are...
Are you and your company the same brand?
“Nike isn’t a running-shoe company,” “it is about the idea of transcendence through sports.”
For as along as I've been in business...
Your Employee Engagement Sucks, Both You & HR know it.
What used to work for us is now holding us back!
"HR needs to partner with senior leaders and effectively communicate with all levels of...
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