An interesting article on how chatbots can and will be used by  Human Resource (HR) departments to take away some of the drudgery.  Where can I order Business Cards?  How do I book Holiday? What do I do when I know I'm pregnant?  Currently these are probably provided by an HR help desk or intranet.  Either way a NLP chatbot would probably be the answer.

But buried in the article is a comment about a roadmap, common goals, cross department agreement .... A strategy.  Something ALL departments can agree on and buy into. Great way to start a project .... buy-in, agreement, measurement and governance.