I read this article with interest as i assumed it would put the "IT" side of the story on how to implement a Digital Transformation. Must admit I had to wade through technical terminology.
In his 2004 book "Does IT Matter?" Nicholas Carr creates a metaphor for IT and says it's like a road. It gets you from A to B. If it works, then why keep ripping it up and laying new tarmac if all you are going to do is get from A to B.
Many digital transformations I see are just ripping up the tarmac..... where is the business benefit? what is it that the organisation will do different? what are the (quantifiable) quick wins?
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