Someone recently dropped this comment on a post about our Sales and Marketing AI Agent:
"On AI: I'm not convinced automating the output keeps what made it work. What you built was familiarity, and that came from it genuinely being you over a long stretch of time."
It’s a fair critique, for that specific person. But in business, it’s easy to forget that not everyone thinks, works, or buys the way we do
After 15 years of coaching leadership, sales, and marketing teams, I can tell you that every single organization inevitably splits into a classic bell curve. If you want to understand why an AI teammate is a game-changer, you have to look at how a real team actually breaks down:
1. The A-Players (The Top 20%)
These folks are already sold. They see an AI teammate as the ultimate power-up and are probably wondering why leadership didn’t buy it six months ago. Give them the tool, get out of their way, and watch them smash their KPIs. They will effortlessly generate the ROI to justify the investment
2. The C-Players (The Bottom 20%)
Harsh truth time: these people will do nothing. It doesn’t matter if you introduce cutting-edge AI or a revolutionary new spreadsheet, they will find a way to resist change. They aren't the target audience for innovation
3. The B-Players (The Middle 60%)
This is exactly who the AI Teammate is built for. Traditional change management techniques might nudge this middle majority forward by 10% to 30%. But when you introduce an AI Agent, you aren't just giving them a new process, you're giving them the "easy button" they’ve been looking for. It removes the friction, automates the heavy lifting, and scales their output
The 80% Super-Team
By giving your middle 60% the tools to bridge the gap, you are effectively transforming your B-Players into A-Players.
Imagine the business impact of a sales floor where 80% of your team is hitting or exceeding their quota, rather than just the top 20%
Conclusion
Deploying an AI teammate isn't about erasing human authenticity or replacing the genuine connections that build long-term familiarity. It’s about amplification. By giving your middle tier the ultimate support system, you gain a massive competitive edge over slower rivals, while simultaneously investing in your people so they can finally operate at their absolute best
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