Getting customer feedback is always interesting
Are they going to say nice things about us?
We've just come out of a client meeting and this is their feedback
First they have measured we have shorten sales cycles by 30%
Which is a night headline figure
How? By reducing deal slippage
Minimizing risk and increasing confidence in the forecast
How did we do this?
They had more (meaningful) conversations in their target accounts
Which gave greater credibility by having visibility and trust in accounts
They were also able to network in the account and have a larger sphere of influence
By having these multiple lines of communication into the account
It gave them time to react and check what they were being told
If something goes wrong (a key Exec is fired, for example) they were able to know about this before the competition
Which meant they had “all their bases are covered”
Key we were told is that we helped the business be set themsleves apart from all the other vendors
Which enables them to get more (and better) sales with less effort
Interesting feedback we thought, so good we thought we should share
Hope you found it useful and see you can apply that to your business
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